For 90% of all low-risk structure fires, the total response time goal for arrival of the first due unit staffed with three personnel (one Captain, one Engineer and one FF/P) shall be within 8 minutes of the receipt of the 9-1-1 call.

For 90% of all low-risk rescue responses, the total response time goal for arrival of the first due unit, staffed with three personnel (one Captain, one Engineer, and one Firefighter) shall be 8 minutes.
The Effective Response Force for moderate- and high-risk special operations requiring a rescue response is not a calculated due to infrequent calls of this severity.

For 90% of all low- and moderate-risk medical patients, the total response time goal for arrival of the first due unit staffed with three personnel (including a minimum of one Paramedic) shall be within 7 minutes of the receipt of the 9-1-1 call.

For 90% of all moderate-and high-risk structure fires, the total response time goal for arrival of the Effective Response Force (including 21 firefighters and officers) shall be within 11 minutes and 30 seconds of the receipt of the 9-1-1 call.

For 90% of all low-risk Hazardous Materials responses, the total response time goal for arrival of the first due unit, staffed with three personnel (one Captain, one Engineer, and one Firefighter) shall be within 8 minutes of the receipt of the 9-1-1 call.
For 90% of all moderate- and high-risk hazardous materials response incidents, the total response time goal for the arrival of the Effective Response Force including the hazardous materials response team (including 14 firefighters and officers) shall be within 20 minutes of the receipt of the 9-1-1 call in all areas.