Industrial average bills are calculated using the fixed average usage of 1,490,262 kWh and 2,622 kW, using Roseville's GS4 rate

Medium General Service (GS-2). The GS-2 rate applies to customers with metered monthly energy usage greater than 8,000 kWh or with metered demand greater than 20 kW during six or more monthly billing periods in the prior calendar year, and not greater than 500 kW in six or more separate monthly billing periods in the prior calendar year.

Rates are shown from 2019-2023. Rate card shows 2023. Medium General Service (GS-2). The GS-2 rate applies to customers with metered monthly energy usage greater than 8,000 kWh or with metered demand greater than 20 kW during six or more monthly billing periods in the prior calendar year, and not greater than 500 kW in six or more separate monthly billing periods in the prior calendar year.

During these surveys, customers are asked to rate their overall satisfaction with Roseville Electric Utility using a scale from 1 to 10. Subsequently, responses are grouped as follows:
* Ratings between 6 and 10 are categorized as "Satisfied".
* Scores of 5 and 6 are categorized as "Neutral".
* Scores ranging from 1 to 4 are categorized as "Dissatisfied".
There were variations in this scoring metric in certain years. This can be attributed, in part, to changes in research companies and requests for modifications from CMUA members/survey participants over time. For instance, some surveys did not differentiate between neutral and dissatisfied scores, while certain survey versions included an 11th choice of "Unsure", which was considered neutral.